Most Popular Questions
Our candles stand out due to our commitment to high-quality, natural ingredients. We use 100% soy wax, which is eco-friendly and burns cleaner than paraffin. Our wicks are made from cotton, and we infuse our candles with premium, phthalate-free essential oils and fragrances. Each candle is hand-poured in small batches to ensure consistent quality and a personal touch.
We strive to make sure all of your orders are delivered within 3-5 working days time. However, there might be delays due to unforeseen events such as environmental/weather disasters or operational issues. Regardless our aim is to make sure you as our dear customers always get the best experiences with IQRA!
You can either pay by Bank transfer or using the ZIINA option after going to credit/debit card option under the payment options.
If you encounter any issues with your candle, such as defects or quality concerns, please reach out to our customer service representative either via our what’s app ( +971542312335 ) or our instagram (iqra_candles). We are committed to ensuring your satisfaction and will address any problems promptly. Provide us with your order number and a description of the issue, and we’ll either offer a replacement or a refund, depending on the situation. Your feedback is important to us, and we strive to continuously improve our products and service.
No you don’t! We would appreciate you leaving us a good review about your experience on our website or our social media accounts!