Most Popular Questions

Our candles stand out due to our commitment to high-quality, natural ingredients. We use 100% soy wax, which is eco-friendly and burns cleaner than paraffin. Our wicks are made from cotton, and we infuse our candles with premium, phthalate-free essential oils and fragrances. Each candle is hand-poured in small batches to ensure consistent quality and a personal touch.

We strive to make sure all of your orders are delivered within 3-5 working days time. However, there might be delays due to unforeseen events such as environmental/weather disasters or operational issues. Regardless our aim is to make sure you as our dear customers always get the best experiences with IQRA!

You can either pay by Bank transfer or using the ZIINA option after going to credit/debit card option under the payment options. 

 To ensure safety and maximize the lifespan of your candle, follow these guidelines:
– Trim the Wick: Keep the wick trimmed to ¼ inch before each use to prevent excessive soot and ensure an even burn.
– Burn Time: Allow the candle to burn until the wax pool reaches the edge of the container to prevent tunneling.
– Avoid Drafts: Keep candles away from drafts, vents, and open windows to prevent uneven burning and sooting.
– Extinguish Properly: Use a candle snuffer to extinguish the flame rather than blowing it out, which helps prevent wax splatter and soot.

If you encounter any issues with your candle, such as defects or quality concerns, please reach out to our customer service representative either via our what’s app ( +971542312335 ) or our instagram (iqra_candles). We are committed to ensuring your satisfaction and will address any problems promptly. Provide us with your order number and a description of the issue, and we’ll either offer a replacement or a refund, depending on the situation. Your feedback is important to us, and we strive to continuously improve our products and service.

No you don’t! We would appreciate you leaving us a good review about your experience on our website or our social media accounts!